Return Policy

We like to ensure your satisfaction with every product you order from our online platform www.beautyholics.online

If received defected or cracked, kindly inform our customer care department on send an email to support@beautyholics.online within 3 Days of receiving your order, and your inquiry will be handled as soon as possible.

If the item is a Perfume, Perfume Set , Deodorant , Mascara , Concealer , Eyeliner , Lipstick , nail polish , Face and Eyes Products, then the item is not eligible for return.

Note: We ask that the product be untacked and Packed in the original boxes in order to ensure credit.

The replacement order will be processed once the originally delivered Package is picked up.

If the reason for the exchange is a customer request, the customer will have to pay for additional delivery charge

If the defected item is an electronic item, in this case we Collect the product from your end and send it to our maintenance team to check it briefly, then we will contact you regarding the exchange, this procedure usually takes from 5 to 9 working days!

All Accessories must be included in the package of the returned products, otherwise the exchange will be terminated

For every returned item, you will receive an automated message from our end containing the full price of the item, don’t worry, we fix the prices on the system before sending them.

Any replacement order needs between 5 to 8 working days to be delivered.

Refund is processed after Beauty Holics has done the quality evaluation of the returned item.